Shipping

Canadian orders are shipped f.o.b. Thunder Bay, Ontario, Canada.

U.S. orders are shipped f.o.b. Grand Portage, MN, 55605.

All orders are:

  1. shipped prepaid and charged back,
  2. or by a courier of the customer’s choice – the freight charges will then be ‘collect’ on the customer’s account (no other freight charges will be applied by SureCraft Plastics Ltd.)

Size and/or quantities usually dictate method of shipping. Wall and counter-top displays in small quantities move by courier. However, the fully assembled floor displays and large volume display orders are shipped by transport.

 

Shipping Loss or Damage

Customers MUST carefully examine the shipment as soon as received. Damage to goods during shipping is the carrier’s responsibility. If a display is received damaged, note this on the carrier’s delivery confirmation slip and immediately contact the carrier’s claims department.

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